I walk into companies all the time where every team has their own dashboard, their own metrics, and their own definition of success. The result? Nobody agrees on what's working, and meetings become debates about whose numbers are right.
The Metric Hierarchy
Every company needs exactly one North Star metric that the entire organization rallies behind. Below that, each team has 2-3 input metrics they can directly influence. That's it. No more.
From Data to Decisions
The goal isn't to look at data — it's to make better decisions faster. I help teams build decision frameworks that connect their metrics to specific actions. If a number goes up or down, you should already know what to do about it.